Terms and conditions of vouchers:
1. Syrena Theatre sells vouchers in three sectors:
a) Sector I voucher – 130 PLN
b) Sector II voucher – 110 PLN
c) Sector III voucher – 90 PLN
2. One voucher can be exchanged for one ticket.
a) Sector I voucher – 130 PLN – can be exchanged for a ticket in any sector (also for events on the stage in Syrena Bistro) excluding premiere nights and guest shows, New Year’s Eve show and a theatre box ticket;
b) Sector II voucher – 110 PLN – can be exchanged for a ticket in sector II and further sectors (also for events on the stage in Syrena Bistro) excluding premiere nights and guest shows, New Year’s Eve show and a theatre box ticket;
c) Sector III voucher – 90 PLN – can be exchanged for a ticket in sector III and further sectors excluding premiere nights and guest shows, New Year’s Eve show and a theatre box ticket;
3. Vouchers and tickets exchanged from vouchers are not subjects to exchange or return.
4. Vouchers are sold in the cash box of Teatr Syrena at 3 Litewska Street (payment by credit card/cash) and online at teatrsyrena.pl
5. A voucher can be exchanged for a ticket:
a) in a theatre cash box no later than 4 days before a chosen show on the basis of an earlier reservation.
b) directly online at teatrsyrena.pl. In order to do this: first choose a title, than a seat, than a kind of ticket (for example redeeming a voucher sector I), write a voucher’s code and sum up items your basket. After clicking “order” a ticket is sent while logging in to your email.
6. A voucher after being exchanged entitles a spectator on the day of the show to take advantage of a special offer at Syrena Bistro (dessert+coffee/tea of your choice).
7. Vouchers bought for the season 2019/2020 should be used until 31.12.2020.
8. Teatr Syrena does not refund vouchers not used.
9. In case of cancelling a show for which there was a voucher reservation Teatr Syrena is obliged to propose a ticket for the same title on another date.
10. If a ticket price is lower than a voucher value, cash box workers do not refund the rest. There is no possibility of exchanging a voucher for a ticket in a more expensive sector, even with surcharge.
11. A voucher not exchanged for a ticket does not entitle you to take a seat at the auditorium.
Details: cash box workers
bilety@teatrsyrena.pl
tel. (+48) 22 10 11 613 / 616
