
Vouchers are a great idea for a present for anyone who is a fan of the theatre, and for fans of musicals in particular. We offer vouchers for three seating areas in the audience, for the price of 160 PLN, 140 PLN, and 120 PLN.
One voucher can be exchanged for one ticket and a snack in the Syrena Bistro (a desert and coffee or tea on the day of the show). Our vouchers can be purchased here.
Regulations for the use of vouchers in the Syrena Theatre
- The Syrena Theatre offers vouchers in three sectors:
- Voucher for sector I – 160 PLN
- Voucher for sector II – 140 PLN
- Voucher for sector III – 120 PLN
- Each voucher can be exchanged for one ticket:
- Voucher for sector I (160 PLN) – can be exchanged for a ticket for any sector (also for events taking place in the Syrena Bistro) excluding premieres and guest shows, New Year’s Eve shows and the theatre box;
- Voucher for sector II (140 PLN) – can be exchanged for a ticker for sector II and further (also for events taking place in the Syrena Bistro), excluding premieres and guest shows, New Year’s Eve shows and the theatre box;
- Voucher for sector III (120 PLN) – can be exchanged for a ticket for sector III, excluding premieres and guest shows, New Year’s Eve shows and the theatre box;
- The voucher and the ticket exchanged from a voucher are not exchangeable or refundable.
- The vouchers are sold in the box office of the Syrena Theatre, located at 3 Litewska Street (payment by card or cash) and through the websitebilety.teatrsyrena.pl
- A voucher can be exchanged for a ticket:
- in theatre box office no later than 4 days before the selected show, based on a prior reservation;
- directly via the website bilety.teatrsyrena.pl, in this case a person has to: select the show and seating option from the venue map, next processed to selecting the type of ticket (e.g. voucher for sector II), use the voucher code and proceed to the cart. After clicking “Confirm order”, the ticket is sent to the email address provided when logging in.
- After exchanging the voucher for a ticket, the voucher can be used in the Syrena Bistro on the day of the show (desert and coffee/tea).
- Vouchers purchased in the 2024/25 season have to be used no later than July 13, 2024.
- Syrena Theatre does not return money for an unused voucher.
- In the event that a show for which a voucher was used is cancelled, the Syrena Theatre will offer tickets for a different date for the same show.
- If the price of the ticket is lower than the value of the voucher, the Syrena Theatre does not cover the difference. It is not possible to exchange the voucher for a ticket in a higher price sector for an additional fee.
- A voucher that has not been exchanged for a ticket does not does not entitle to take a seat in the audience.
For more information, please contact the sales department (Monday-Friday, 9am–4pm)
22 10 11 613
22 10 11 616
bilety@teatrsyrena.pl