Nanny at the Theatre

Do you want to go to the theatre, but don’t know what to do with your kids? It’s not a problem for the Syrena Theatre – we offer the “Nanny at the Theatre” service. We provide childcare during our repertoire performances. When the parents are watching the show, their children are participating in workshops organized by experienced nannies and animators.

We provide care for children aged 4-10, for the cost of 40 PLN. The child can be left under our supervision 10 minutes before the start of the show, and has to be picked up no later than 10 minutes after the show ends.  

In order to use this service, a parent / guardian must inform us minimum 7 days before the show either by telephone (22 10 11 613 or 22 10 11 630) or by email (bilety@teatrsyrena.pl). If you are interested in our “Nanny at the Theatre” service, please read the following regulations.

Rules of the “Nanny at the Theatre” service (binding from February 16, 2026).

1. As part of the “Nanny at the Theatre” project (hereinafter the Project), Teatr Syrena, with its registered office in Warsaw (00-589), ul. Litewska 3, provides childcare for audience members’ children—parents/legal guardians—during performances staged at the Theatre.
2. The Theatre provides childcare at the Teatr Syrena premises, ul. Litewska 3, 00-589 Warsaw.
3. The Theatre provides care for children aged 4 to 10 years, exclusively while the parent/legal guardian is attending a performance at the Theatre.
4. The cost of childcare for one child for the duration of a performance is 40 PLN.
5. Payment for childcare is made at the Theatre box office or via the Theatre’s website: www.teatrsyrena.pl.
6. To use the childcare service, the parent/legal guardian is obliged to notify the Theatre of their intention to use the service at least 7 days before the performance.
7. Notifications referred to in item 6 should be made by telephone at 22 10 11 613/630 between 9:00 and 16:00 or by e‑mail to bilety@teatrsyrena.pl.
8. Childcare is provided only on the basis of the Theatre’s confirmed acceptance of the notification referred to in item 6.
9. When leaving a child in the care of the nanny, the parent/legal guardian is required to provide a completed and signed form, the template of which is Annex No. 1 to these Terms and Conditions.
10. The form template is available at the box offices and on the website www.teatrsyrena.pl.
11. The Theatre reserves that it provides care only for healthy children who show no symptoms of illness. If a child showing signs of illness is brought, the Theatre reserves the right to refuse to accept the child into care.
12. The Theatre provides care for children from 10 minutes before the performance begins until the child is collected by the guardian/parent after the performance, which should occur no later than 10 minutes after the performance ends.
13. Care is also provided during the performance intermission.
14. Acceptance of the child into care and collection of the child take place at a location designated by the Theatre.
15. Upon collection, the parent/legal guardian or authorized person confirms the child’s pickup on the form.
16. The Theatre reserves the right to check an identity document when handing over/collecting the child from the nanny.
17. During the provision of care, the Theatre reserves the right to summon the parent/legal guardian from the performance.
18. The child’s parent/legal guardian bears legal and financial responsibility for any damage to persons or property caused by the child.
19. The Theatre is not responsible for items left by children on the Theatre premises.
20. Persons providing care are not authorized to administer medicines, meals, or drinks to the child.
21. The Theatre assumes no liability for accidents resulting from failure to comply with these Terms and Conditions.
22. The Theatre is the administrator of the personal data of the child and their parent/legal guardian. The information clause is Annex No. 2 to these Terms and Conditions.
23. The parent/legal guardian is responsible for providing (or failing to provide) personal data relating to the child’s health or special needs, which are processed on the basis of voluntary consent and may affect the ability to ensure the child’s safety while in the Theatre’s care.
24. The Theatre’s inability to perform the service under the Project does not constitute grounds for a refund of purchased tickets. Refunds of tickets are governed by the provisions of the Theatre’s current ticket sales regulations.